AXA Gulf digitises fleet business
AXA Gulf has completed the digitization of its commercial auto business line powered by InsureMO PaaS, a microservice based digital insurance platform provided by eBaoTech Corporation.
The commercial auto business is a fast-growing segment in the Middle East region. However, in most insurance organizations, the majority of existing operations are still Excel/manual based. Back and forth offline processes and communications makes generating a quotation and policy a lengthy and tedious task, according to a press statement. What is even more complex is the management of fleets at the time of adding new vehicles or canceling existing ones.
With the launch of its Fleet business, AXA Gulf is able to greatly improve connectivity with channel partners. This digital transformation has allowed AXA Gulf to increase the volumes of new inquiries by 40 percent with a conversion ratio of 30 percent.
The new application offers real time policy issue, digital communication and ecosystem connectivity. “As part of our overall digital transformation, we are excited to launch our Motor Fleet business in a cloud and microservices based digital insurance platform, and lead the digitisation of the traditional, commercial auto business in the Gulf region. Our channel partners are benefiting from the greatly improved user journey with simplified process and self-service capabilities, as well as real time policy issuance, platform stability and overall speed to market. We look forward to partnering with eBaoTech to roll out the new SaaS application in more markets and business lines soon,” commented Ricardo Arroyo, chief P&C commercial lines officer, AXA Gulf.
“We are very honored to support AXA Gulf’s digitisation with InsureMO. As a PaaS platform, InsureMO is the chip enabling easy and fast digitisation of insurance applications, APIs and ecosystems allowing insurers and channels to connect products. The new platform will provide AXA Gulf with strong technology advantages to keep a leading position in the mobile age,” added Tomek Bugajski, VP and general manager, eBaoTech EMEA.
