COVID-19 has been the catalyst for innovation in insurance, unlocking greater levels of customer experience and personalization, observes Michele Grosso. Technology is the key to connecting customers with agents and delivering the context needed to solve problems quickly. Technology provides options and lets customers choose how they engage. InsurTechs are disrupting the industry not only […]
To continue reading this article, Existing users can sign in / subscribe / renew and new users are requested to register.
